Work Pulseheaven case study
A fashion marketplace that outgrew its first design.
Pulseheaven is the marketplace I founded, where people buy, sell, and connect over fashion. As it grew, I redesigned the buyer and seller experience, built custom marketplace and social features, and improved performance.
Complete redesignEvery page, one look
Custom featuresAI try-on, listings, payouts
- Role: Founder · Product direction · Design · Development
- Platform: WordPress · WooCommerce · Custom plugins and APIs
- Scope: Redesign · Custom features · AI tools · Performance
- Experience: Buyer and seller journeys on desktop and mobile
Make it feel like one product.
As Pulseheaven grew, its shopping, selling, and social features started to feel disconnected, and the design felt too flat for a fashion community. I wanted to give it more life and clearer paths, while the live marketplace kept running.
What the redesign needed to do
- Explain what Pulseheaven is and where to shop or sell.
- Give storefront, product, profile, and social pages one design.
- Make buying and selling easier to follow on a phone.
- Improve speed without removing useful features.
What had to keep working
- Existing accounts, listings, and checkout.
- WordPress and WooCommerce functionality.
- Messaging, favorites, and virtual try-on.
The principles I followed
Explain the marketplace up front.
Use one design system across pages.
Start with the phone.
Let the clothes stand out.
Treat speed as part of the experience.
I wanted Pulseheaven to feel like a fashion community. That took a more expressive design and careful work on the features and performance behind it.
The work behind the design.
I built and improved the flows that let people list, buy, get paid, and connect, and cut wasted work on the server as the marketplace grew.
-
Checkout
Restored Apple Pay checkout
Apple Pay was failing for some buyers. I traced the cause and fixed the payment flow.
-
Seller payouts
Rebuilt the shipping and payout plugin
Shipping, commissions, and payouts now add up, and an order isn't processed twice.
-
Performance
Removed repeat work from busy pages
I cached two repeated requests that strained the server, adjusted server resources, and cut unnecessary tax API calls.
-
AI listing helper
An editable listing draft from photos
From a seller's photos, it drafts a title, details, description, and price. The seller edits it before publishing.
-
Virtual try-on
Preview a piece before buying
AI virtual try-on on product pages shows shoppers how an item might look on them.
-
Social features
Profiles, messaging, and favorites
People can follow sellers, message them, and save the pieces they like.
A site that holds together.
Pulseheaven now has a more consistent experience across its core journeys. Here's what I built and fixed; I haven't measured a sales or signup lift from these changes.
- A more expressive, consistent design across the shop, product, profile, account, and messaging pages.
- Mobile layouts that make key buyer and seller actions easier to find.
- Apple Pay checkout restored, with shipping, commissions, and seller payouts working together.
- Less repeated server work through caching and fewer unnecessary tax API calls.
- AI-assisted listings and virtual try-on alongside profiles, messaging, and favorites.
The hardest tradeoff
Adding features while keeping a live marketplace fast and reliable, without disrupting listings, checkout, or seller payouts.
What I took from it
A design decision doesn't stop at the screen. Checkout, listing flows, and server load all shape how simple the site feels.
What I'd test next
Watch buyers assess an item and sellers list from photos on mobile, and let the places they hesitate guide the next changes.
Let's make your website work better for your customers.
If your site feels dated, is hard to use on mobile, or needs a feature it's missing, send me the link. I'll tell you what I'd improve first.